Quality policy, environment & WHS

From inception, ECS has been committed to quality, environment and safety in all aspects of our operations.

Quality Management System (QMS)

Our Quality Management System (QMS), based on the requirements of ISO 9001, formalises this commitment and includes documented procedures that:

Our Quality objectives are:
  • To provide a standard of consulting engineering services relevant to the expectations and needs of our Clients.
  • To continue to improve the quality of our service.
  • Achieving customer satisfaction by meeting needs and meeting or exceeding expectations
  • Promptly dealing with customer feedback or complaints.

Specific objectives are established at various levels of the organisation and reviewed at regular intervals.

The company is committed to:
  • Complying with the requirements of the Quality Management System.
  • Improving our business by continually improving the effectiveness of the Quality Management System.
  • Achieving customer satisfaction by meeting needs and meeting or exceeding expectations.
  • Promptly dealing with customer feedback or complaints.
  • Meeting applicable statutory and regulatory requirements.
  • Training and development of personnel to ensure necessary competency is achieved and to assist them to achieve their potential.

 

Environmental Management System (EMS)

Our Environmental Management System (EMS) is based on ISO 14001, and we are fully certified to this standard. At ECS, we take the environment and sustainability seriously, within our on-site commissioning projects, and in our internal operations across Australia.

Our Environmental objectives are:
  • Committed to reducing the negative impacts of our operation through proactive energy efficiency, waste avoidance, waste reduction, water conservation, re-use and recycling initiatives.
  • To apply sound environmental practices through all of our projects.
These initiatives are integrated throughout all aspects of our operations, by:
  • Meeting, and where appropriate, exceeding all applicable legislation and regulatory codes of practice.
  • Recognising the ongoing need to move towards an environmentally sustainable future and promoting this imperative with our clients.
  • Instituting and promoting programs within our offices to limit our use of natural resources, both renewable and nonrenewable.
  • Fostering and promoting the environmental awareness of our staff through training, staff participation in conferences, and research and development initiatives.
  • Utilising service/equipment/resource material providers who demonstrate a proactive approach to ecological sustainability throughout their business.

NDY promotes ‘NDY Environment’ and has a strong culture that encompasses the principles of sustainability.

 

Work Health & Safety System (WHS)

Commissioning a project frequently involves working on-site. ECS are OHSAS 18001 certified and take safety seriously. 

Our Work, Health & Safety objectives are:
  • To set a company goal of zero lost time injuries.
  • To embrace safe design principles in all aspects of our design activities.
  • To engender a strong WHS culture within all aspects of its operations and continued improvement in our WHS performance.
We seek to ensure that an effective WHS program is implemented throughout our operations by:
  • Complying with all applicable legislation and local code requirements.
  • Providing a framework for setting and reviewing WHS objectives.
  • Reducing risk to our people by documenting and implementing procedures.
  • Fostering and promoting WHS practices of our people through leadership, training and consultation.
  • Identifying where health surveillance is required, implementing appropriate systems and conducting monitoring and measuring on a regular basis.

The NDY Group will make this policy available to all interested parties including but not limited to those with whom it has a shared duty.